FAQs

General Questions 

  • PIXI is an AI-powered Digital Asset Management (DAM) platform designed specifically for the travel industry. It enables hotels and travel agents to efficiently manage, tag, and describe their digital assets with AI-driven automation. It then distributes them to registered travel buyers via their private gallery on the platform.

  • PIXI is designed for hotels, resorts, travel suppliers, travel agencies, tour operators, and travel businesses who need a seamless way to store, organize, and share digital assets. 

  • We use industry-standard encryption, access controls, and secure cloud storage to protect your assets. PIXI is fully GDPR compliant, ensuring your data is handled securely and transparently. 

  • PIXI is currently in soft launch. If you want to be first in line and take advantage of our PIXI Pioneer early adopter offer, hello@pixigroup.ai. We plan to go live in Q2 2025.

  • Yes! PIXI is fully optimized for mobile devices, allowing you to access, upload, and manage content seamlessly from anywhere.

  • We’re continuously evolving PIXI to better serve the travel industry. In the near future, we plan to introduce enhanced features for both travel buyers and suppliers. Watch this space!

For Travel Suppliers

  • As well as being a fantastic, AI powered Media Library, PIXI’s secret weapon is it actively pushes your content across the platform to relevant travel buyers on the platform, maximizing exposure and driving bookings. 

  • Hotels and travel suppliers can upload images, videos, social media reels, and brochures. The AI processes these assets, generating relevant metadata, titles, and descriptions in your brand’s tone of voice for easy organization and retrieval. 

  • PIXI uses industry-specific AI to scan assets, identify key words and descriptors, and assign relevant keywords, descriptions, and suggested titles—ensuring consistency and saving time. 

  • Yes! PIXI provides analytics and insights so you can see which agents are interacting with your content the most and measure your content’s performance. 

  • We provide a robust API that allows you to integrate PIXI with your existing applications and services. If you are interested in this Enterprise solution please contact us directly.  

  • We believe that in the age of the sharing economy and the web, if a company wants your content, they’ll find a way to get it—often in low quality. So why not control it by ensuring the industry has access to your approved content? That said, we understand that some brands want more control. Yes, you have the ability to restrict access.

  • No, blocking a user on PIXI is discreet. They will simply no longer have access to your content, ensuring you maintain control without unnecessary confrontation. 

  • PIXI is built to be accessible for small independent hotels and scalable for larger groups. Pricing is tailored based on storage, user access, and AI processing needs. Since we are currently in soft launch, pricing is not publicly available, but we’d be happy to discuss details. Book a demo here.

  • Due to the high-touch nature of our platform and the personalized onboarding process, we do not offer a free trial. Instead, we provide a customized demo to showcase how PIXI fits your needs. Book a demo here. 

  • Most suppliers can get their content fully uploaded and ready to share in a few minutes. Our team is available to assist with setup and best practices to ensure your content is optimised. 

  • We provide easy migration tools with Dropbox and direct support to help you transfer your current digital assets to our system. 

  •  We price in Great British Pounds and process payments via Stripe, accepting debit and credit cards. Choose between monthly or annual billing, whichever suits you best. For larger enterprise business we will invoice and request payment via bank transfer.  

  • We conduct checks to ensure that all travel buyers on PIXI are legitimate industry professionals with a valid need for hotel assets. 

  • Yes. Before gaining access, all buyers must sign our Terms & Conditions, which include a Fair Usage Agreement. This ensures that hotel content is used only as stipulated by each property. 

  • We monitor platform activity to maintain a secure and professional environment. Hotels have full control over how their assets are shared and represented. 

  • The content will appear in the size it is uploaded. 

For Travel Buyers

(Advisors, Tour Operators, and OTAs) 

  • PIXI gives instant, free access to high-quality images, videos, and social media content from leading hotels and travel brands. It also inspires you through a personalised media gallery, curated and populated to enhance your digital marketing and client proposals. 

  • Yes! Travel advisors, tour operators and travel sellers can access PIXI completely free. PIXI Freemium operates on a one user, one login model. We understand that some agencies and networks require full integration functionality, and for that, we offer an API solution at a cost. Please get in touch to discuss integration options. 

  • PIXI hosts the most current and up to date high-resolution images, videos, social media content and marketing materials from hotels, resorts, and travel brands.

  • We are currently in soft launch, so PIXI is not yet live. However, we recommend signing up now to be first in line for access. Register here.

    PIXI will be fully live in Q2 2025, and once live, signing up and in takes just 2 minutes. 

  • PIXI is built for the B2B travel industry. We provide you with the content, and it is up to you how you use it appropriately.

  • Yes! PIXI allows you to save content for later in your hub.  

  • PIXI allows you to see when content was last updated, ensuring you always have the most current assets available.