Contact

How can we help?

See what PIXI can do for you. Today and in the future. Our sales and support teams are here to help. Alternatively, check out our Frequently Asked Questions below.

Support

For support questions, contact support@pixigroup.ai or enquire below.

Sales

Connect with our sales team to request a demo or discuss pricing.

Media enquiries

Reach out to our team for press requests or media opportunities.

Frequently asked questions

How long are PIXI's contracts?
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We keep things flexible. Hotel subscriptions are available on monthly or annual terms, with monthly plans cancellable on 30 days’ notice. Travel Advisors enjoy free access and can stop using the platform at any time.

How much storage does PIXI provide?
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PIXI offers flexible storage plans from 2GB to 100GB, with enterprise options available for hotels requiring additional capacity. As your content library grows, your storage can grow with you.

How do I sign up?
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Travel Advisors can create a free account and start discovering hotel content immediately. Hotels can begin with a complimentary 14-day trial before selecting the plan that best suits their needs.

Do I need training?
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Not at all. PIXI has been designed to be intuitive from day one. We also provide onboarding videos, helpful guides (hyperlink to video hub) and a dedicated support team to ensure you get the most from the platform. Personalised onboarding calls are included with Pro and Enterprise plans.

Can I invite my team?
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Yes. Hotels can invite multiple team members and assign different permission levels, making it easy to manage content across marketing, sales, PR, reservations and regional teams.

Can I upgrade or change my plan later?
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Absolutely. You can upgrade at any time as your requirements evolve, whether that’s additional storage, more users or access to enterprise-level features.

Is my content secure?
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Yes. PIXI uses secure cloud infrastructure and role-based permissions to help ensure your content is protected and only accessible to authorised users.

What types of content can I upload?
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PIXI supports images, videos, PDFs, fact sheets, brochures, floorplans, press releases, menus and other marketing collateral, all organised in one searchable location.

What makes PIXI different from a shared drives and DAMs?
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Unlike shared drives, PIXI is designed for content distribution and discovery. Your assets become searchable, branded, trackable and instantly accessible to the travel trade, helping your content reach the people who influence bookings.

Join PIXI and start exploring the world's best travel content today.

Join the growing collection of luxury travel brands using PIXI to connect with the world’s leading travel advisors through content.

PIXI for Hotels

Hotels can enjoy a 14-day free trial.

PIXI for Travel Advisors

Get access to the world's best travel content today. Free forever.

Resort in the Maldives, aerial view

Join PIXI and start exploring the world's best travel content today.

Join the growing collection of luxury travel brands using PIXI to connect with the world’s leading travel advisors through content.

PIXI for Hotels

Hotels can enjoy a 14-day free trial.

PIXI for Travel Advisors

Get access to the world's best travel content today. Free forever.

Resort in the Maldives, aerial view